Returns & Exchanges

 

Return Policy (Valid only for Online Purchases, does not apply to Pharmacy retail store transactions.)

At our sole discretion within 14 calendar days, we will offer an exchange or online store credit only. You must email us at contact@pharmacyboardshop.com within 14 days for a return authorization.

Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

-Without showing signs of wear or damage in any way.

 Skateboards must be still in shrink wrap. All items must contain original tags. All returned items must not have smoke smell, cologne/perfume smell, or pet hair. 

-Within 14 calendar days of the delivery date (after 14 days no returns are allowed) 

-Unless noted that it cannot be returned or has a different return policy time period other than that 14 days noted in that item's particular item description.

If an item is received damaged or is incorrectly shipped by us please contact Customer Support. Exchanges are contingent upon inspection of item(s) once we receive it.

Again you MUST contact us within 14 days if you intend to return ANY item back to us. Items returned to us AFTER 14 days and WITHOUT contacting us will NOT be accepted. For any returned item the original shipping fees will not be refunded and customer is responsible for return shipping costs.

Pharmacy is not liable for any returns lost in transit without proof of delivery. Please contact customer service by emailing contact@pharmacyboardshop.com for more information on returning an item. Thank you.